Shipping & Returns

At RX Sleeping Pill, we aim to provide a seamless shopping experience, from placing your order to receiving your products. Below, you will find important information regarding our shipping policies and the process for returning items.

Shipping Information

1. Shipping Destinations
We ship our products worldwide. Depending on your location, shipping times and costs may vary. Please note that certain countries may have restrictions on the shipment of medications, and it is your responsibility to ensure that your country allows the importation of the products you are ordering.

2. Shipping Methods and Delivery Times
We offer the following shipping options:

• Standard Shipping: Delivery within 7 to 14 business days.
• Expedited Shipping: Delivery within 3 to 7 business days.
• Express Shipping: Delivery within 1 to 3 business days.

Note: Shipping times are estimates and may vary depending on factors such as your location, product availability, and customs procedures.

3. Shipping Costs
Shipping fees are calculated based on the destination, weight, and shipping method selected during checkout. You will see the final shipping cost before completing your order.

4. Order Tracking
Once your order has been shipped, you will receive a shipping confirmation email with a tracking number. Use this number to monitor the status of your delivery through our Track Your Order page or directly via the courier’s website.

5. Customs and Import Duties
For international orders, customs and import duties may be charged once the package reaches your destination country. These charges are the responsibility of the customer, and we recommend checking your country’s customs policies before placing an order.

6. Shipping Restrictions
Due to legal and regulatory restrictions, we may not be able to ship certain medications to specific countries. If we are unable to deliver a product to your location, you will be notified during the checkout process.

Returns Policy

1. Return Eligibility
We accept returns for the following items:

• Over-the-Counter (OTC) Products: Unopened, unused, and undamaged OTC products may be returned within 14 days of delivery.
• Prescription Medications: Unfortunately, due to legal regulations, prescription medications cannot be returned unless the item was damaged during shipping or an incorrect product was delivered.
• Non-Medication Products: Items such as skincare, vitamins, and medical devices may be returned if they are unopened, unused, and in their original packaging.

2. Return Process
To return an eligible item:

• Package the Item: Include the RA number inside the package and send the item back in its original condition to the return address provided by our support team.
• Return Shipping: You are responsible for the cost of return shipping unless the return is due to our error (e.g., incorrect or damaged items).

3. Refunds
Once we receive and inspect the returned item, a refund will be issued to your original payment method within 14 business days. Please note that shipping costs are non-refundable unless the return is due to an error on our part.

4. Damaged or Incorrect Items
If you receive a damaged or incorrect item, please contact us within [14] days of delivery. We will arrange for the return and replacement of the item at no additional cost to you.

Frequently Asked Questions

• Can I cancel my order after it has been shipped?
  Unfortunately, once your order has been shipped, it cannot be canceled. However, if eligible, you may return the item after it is delivered.
• What if my order is delayed?
  Delivery times are estimated and can be affected by factors such as customs delays or unforeseen events. Please use the tracking number provided to monitor the status of your order, or contact us for assistance.
• Do you ship to PO Boxes?
  Yes, we can ship to PO Boxes in most countries. However, some shipping methods may require a physical address.